Cancellation Policy
This Cancellation Policy (“Policy”) is established by AnRache’ Beauty, referred to as “Company.” This Policy governs the cancellation of orders made through the Company’s online store, accessible at [Contact Info: anrache.com].
1. Order Cancellation
a. Customer’s Right to Cancel: Customers have the right to cancel an order within 24 hours of placement, provided the Company has not initiated mixture, packaging, or sealing for shipping.
b. Method of Cancellation: Customers may request cancellation by contacting the Company through its website.
If the product is not opened/untouched you are allowed to return it within 10 days. You are responsible for return shipping costs. All sales items cannot be returned.
2. Refund Eligibility
a. If the Customer cancels an order in accordance with this Policy, and the Company has not initiated the preparation process, a full refund will be issued.
b. If the preparation process has already commenced, the Customer may not be eligible for a full refund, and the refund amount will be determined at the Company’s discretion.
3. Refund Process
a. Refunds will be processed using the same payment method as the initial purchase.
b. The time required for the refund to be credited to the Customer’s account may vary and is subject to the policies of the payment processor.
4. Order Modification
The Company reserves the right to modify or cancel orders as necessary due to product unavailability, pricing errors, or other circumstances. Customers will be promptly notified in such cases.
5. Contact Information
For inquiries or concerns regarding this Cancellation Policy, Customers may contact AnRache’ Beauty at info@anrache.com . We do not use the information collected to provide nor personalize our services.
Product Disclaimer
AnRache’ Beauty products are not indicated as medication. Customers may react differently to them. Cease product use if any adverse reaction occurs and promptly contact your physician.